This Privacy Policy explains how Marek Moda collects, uses, and manages information when you visit our website, place an order, or contact our customer support team.
Information We Collect
Depending on how you interact with our website, we may collect information such as:
- Order Information: Details submitted when placing an order.
- Contact Information: Your name, email address, shipping address, and other contact details.
- Payment Information: Information required to complete and verify your payment.
- Support Requests: Information you provide when communicating with our customer service team.
Website Usage Information
When you browse our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Pages viewed
- General website activity
This information helps us maintain website performance, troubleshoot technical issues, and better understand how visitors use our website.
How We Use Your Information
Information collected through our website may be used to:
- Process and fulfill customer orders.
- Arrange shipping and delivery.
- Respond to customer inquiries.
- Handle returns and refunds.
- Maintain and improve website functionality.
- Support the day-to-day operation of our store.
Email Communication
We may send emails related to your orders, including payment confirmations, shipping updates, and responses to customer support requests.
If you have chosen to receive marketing communications, we may also send promotional emails or store announcements. You may update your communication preferences at any time.
Third-Party Service Providers
To operate our business, we work with trusted third-party service providers. Depending on the service provided, limited information may be shared with:
- Payment processors
- Shipping carriers
- Analytics providers
- Technology service providers
- Order management platforms
Only the information necessary to perform the requested service is shared.
Cookies
Our website uses cookies and similar technologies to support essential website functions, remember preferences, and collect general usage information.
Most web browsers allow you to manage or disable cookies through their settings. Please note that disabling cookies may affect certain features of the website.
Information Management
The information we collect is managed using systems that support our daily business operations. We periodically review our internal processes to help maintain the proper handling of customer information.
Information Disclosure
Information may be disclosed when necessary to:
- Comply with applicable laws or legal obligations.
- Respond to lawful requests from public authorities.
- Enforce our store policies and terms.
- Protect the security and operation of our website.
Your Choices
If you have questions about your personal information or would like to update your communication preferences, please contact us.
Shopify Platform
Marek Moda operates its online store using Shopify. Shopify provides the ecommerce platform that allows us to process orders and manage our online services.
Payment information is handled by payment providers that follow applicable PCI-DSS security standards. Payment records are retained only for as long as necessary to complete transactions, process orders, and meet applicable business or legal requirements.
For additional information, please review: