This Shipping Policy explains how orders placed through Marek Moda are prepared, shipped, and delivered within the United States. It also includes information about order tracking, shipping updates, and how to contact us if you need assistance.
Shipping Schedule
- Order Processing: 0–2 Business Days (Monday–Friday)
- Estimated Delivery: 7–10 Business Days (Monday–Friday)
- Shipping Cost: Free Shipping Within the United States
Order Processing
Every order is reviewed, prepared, and packed before it is handed over to the shipping carrier.
- Orders placed before 5:00 PM (GMT-5) begin processing the same business day.
- Order preparation takes 0–2 business days, Monday to Friday.
- Processing times may be extended during holidays or periods of unusually high order volume.
Delivery Estimates
After an order has been shipped, delivery generally takes 7–10 business days, Monday to Friday.
Delivery times are estimates and may vary due to carrier operations, weather conditions, destination, or other circumstances outside our control.
Order Tracking
Once your package has been dispatched, you will receive a shipping confirmation email containing your tracking information.
Your order will typically move through the following stages:
- Order confirmation
- Order processing and packing
- Shipment confirmation
- Tracking information becomes available
You can check your shipment status at any time HERE.
Tracking Updates
Tracking information is not always available immediately after shipment. Carrier systems may require up to 48 hours before the first tracking event is displayed.
Shipping Partners
Shipping carriers are selected based on the delivery destination and the most suitable shipping route. These may include:
- USPS
- UPS
- DHL
- Regional delivery providers
Order Changes or Cancellation
If you need to change your shipping details or request an order cancellation, please contact us as soon as possible.
Once an order has entered the packing or shipping stage, modifications or cancellations may no longer be possible.
Damaged or Wrong Items
If your order arrives damaged or you receive the wrong item, please contact us with the following information:
- Your order number.
- A brief explanation of the issue.
- Photos of the item and its packaging, if available.
After reviewing your request, our support team will provide the available next steps and work with you to resolve the issue.